What is CONNECT for Teams Advanced?

UNIVERGE BLUE CONNECT for Teams Advanced is designed to enhance your Microsoft Teams experience by integrating it with UNIVERGE BLUE's comprehensive suite of communication tools. This integration enables businesses to streamline their workflows by combining the robust features of UNIVERGE BLUE CONNECT with the popular Teams platform.

Key Features of CONNECT for Teams Advanced

1. Unified Communication

   CONNECT for Teams Advanced brings together voice, video, messaging, and collaboration tools in one unified interface. You can easily make and receive calls, conduct video meetings, and manage your communications directly within Microsoft Teams.

2. Advanced Call Management

   With CONNECT for Teams Advanced, managing your calls has never been easier. The platform offers features such as call forwarding, voicemail transcription, call recording, and more—all accessible without leaving the Teams environment.

3. Built-in AI Assistant

   Leverage the power of artificial intelligence to automate routine tasks, provide real-time insights, and enhance productivity. The AI assistant integrated into CONNECT for Teams Advanced can help you streamline workflows and improve overall efficiency.

4. Integrated Contact Center

   For businesses that rely on customer interactions, the integrated contact center capabilities are a game-changer. You can manage customer calls, track interactions, and deliver exceptional service without needing to switch between different platforms.

5. Secure File Sharing and Messaging

   Keep your communications and collaborations secure with encrypted file sharing and messaging. CONNECT for Teams Advanced ensures that your data is protected while allowing for seamless collaboration in real time.

Benefits of Mastering CONNECT for Teams Advanced

1. Improved Productivity

   By integrating all your communication tools into one platform, CONNECT for Teams Advanced reduces the need to switch between apps, saving time and boosting productivity.

2. Enhanced Collaboration

   Teams can collaborate more effectively with access to advanced communication tools within the familiar Teams interface. This leads to better project management and faster decision-making.

3. Streamlined Workflows

   The built-in AI assistant and advanced call management features help automate routine tasks, allowing your team to focus on what matters most—achieving your business goals.

4. Exceptional Customer Service

   The integrated contact center capabilities empower your team to provide top-notch customer service, ensuring that your clients' needs are met quickly and efficiently.

5. Security and Compliance

   With secure file sharing and messaging, CONNECT for Teams Advanced helps your business stay compliant with industry regulations while keeping your data safe.

Getting Started with CONNECT for Teams Advanced

Mastering CONNECT for Teams Advanced is easier than you might think. Start by booking a demo with our team to see the platform in action. During the demo, you'll learn how to make the most of its features and how it can be tailored to meet your specific business needs.

Once you're ready to move forward, our onboarding process is simple and straightforward. We'll guide you through each step, from signing the necessary documentation to getting the platform installed and up and running.

In today's competitive business landscape, seamless collaboration is essential for success. UNIVERGE BLUE CONNECT for Teams Advanced offers the tools you need to enhance communication, improve productivity, and deliver exceptional customer service—all within the Microsoft Teams environment. By mastering CONNECT for Teams Advanced, you can unlock the full potential of your team and take your business to the next level. Ready to get started?

Contact us today to schedule your demo here and view our socials to stay tuned for updates!