Recent Jobs For Call Solutions USA

February 1, 2024 | Grapevine, TX

The client needed to improve call queuing functionality with VOIP. We set our client up with UNIVERGE BLUE CONNECT to assist and improve their call queuing functionality.

January 1, 2024 | Oklahoma, OK

They sought better customer service capabilities with a VOIP upgrade. UNIVERGE BLUE CONNECT resolved the inefficiencies of its outdated VOIP system.

January 1, 2024 | IL

The client required VOIP and call center assistance to enhance customer service efficiency and responsiveness. Leveraging UNIVERGE BLUE CONNECT our client is able to enjoy features to enhance customer service and improve their call and engagement responsiveness.

December 1, 2023 | Scottsdale, AZ

The client needed to improve call recording capabilities with VOIP. UNIVERGE BLUE CONNECT offered the perfect solution to their requirements.

November 1, 2023 | Las Vegas, NV

Upgrading their VOIP system was essential for staying competitive. By deploying UNIVERGE BLUE CONNECT, we resolved their VOIP system issues.

November 1, 2023 | Austin, TX

The client required VOIP and call center assistance to scale their operations and efficiently handle a growing volume of customer inquiries. We configured UNIVERGE BLUE CONNECT to provide detailed analytics and reporting, allowing them to track call center metrics and make data-driven decisions whilst handling a growing volume of customer ...

November 1, 2023 | Austin, TX

They aimed to improve call conferencing capabilities with a VOIP upgrade. Utilizing UNIVERGE BLUE CONNECT, we implemented sophisticated call routing strategies to optimize agent availability and improve customer service.

November 1, 2023 | Cibolo, TX

Upgrading their VOIP system was necessary for HIPAA compliance. Our team set up UNIVERGE BLUE CONNECT to seamlessly scale with their call volume, accommodating increasing call volumes and supporting HIPAA compliancy regulations.

November 1, 2023 | Irving, TX

The client sought expertise in implementing a structured cabling system to ensure scalability and flexibility for future expansions. By deploying high-quality cabling materials and adhering to industry best practices, we provided our client with a reliable and future-proofed network infrastructure.

October 1, 2023 | Carrolton, TX

Their previous VOIP solution lacked support for virtual phone numbers. UNIVERGE BLUE CONNECT provided the perfect VOIP option to support virtual phone numbers.

October 1, 2023 | Carrolton, TX

The client needed to enhance call reporting features with VOIP. We provided our client with UNIVERGE BLUE CONNECT which offered them comprehensive call reports.

October 1, 2023 | Las Vegas, NV

They required VOIP to enhance disaster recovery capabilities, ensuring business continuity even in the event of network disruptions or outages. We set our client up with UNIVERGE BLUE CONNECT to ensure minimal risk of prolonged downtimes in the event of outages.

September 1, 2023 | NJ

They required enhanced security features in their VOIP system. Their communication security was bolstered with our UNIVERGE BLUE CONNECT solution.

September 1, 2023 | Cedar Hill, TX

The client needed to implement call queuing based on customer priority with VOIP. We provided the perfect solution by integrating our UNIVERGE BLUE CONNECT application.

August 1, 2023 | Richardson, TX

Our clients sought VOIP to improve call quality and reliability compared to traditional phone systems. UNIVERGE BLUE CONNECT was the solution to their situation: a well-integrated VOIP upgrade to improve their call quality and reliability.