Job completed for Local Transportation Company
Completion date: March 1, 2023
Location: Houston, TX
Solutions provided:
Our client required VOIP and Call Center assistance to enhance customer service efficiency and improve call handling capabilities to meet growing demand. Using UNIVERGE BLUE CONNECT's features, we set up performance tracking metrics to evaluate agent performance and identify areas for improvement.
Assisting the Lower 48 States in Making Smarter Connections
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- Addison
- Alabama
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